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Privacy Policy - Porto Travel

Privacy Policy

Guiajando is committed to protecting your privacy. We recognize the importance of protecting privacy and will fulfill our role in protecting yours.

The person responsible for the processing of personal data is Guiajando, Unipessoal, Lda. (below GUIAJANDO), a limited liability company registered under the law of Portugal, under registration and VAT number 514244321 and with headquarters at Avenida Fernão De Magalhães n.º1257, 5th corner 4350-169, Porto, Portugal.

When using or registering on the Guiajando websites, we may request some personal data that you are free to provide, by means of explicit and positive consent. Specific data may be optionally provided by you, through explicit and positive consent, in the event that you register for services we offer (such as newsletters). In some cases, services may not be available if you choose not to provide some information. This will only happen when the information is essential for the provision of said services. In these cases, we will inform you of such circumstance.

When accessed, Guiajando sites may collect certain information, which is stored anonymously on our servers, including the time and date of access, the browser and operating system used, the IP address, the site of origin, the Internet service server. Such information is functional, being essential for the proper functioning and protection of the sites and personal data that we manage, as well as for compliance with legal obligations. Such information does not identify you and is not linked to any personally identifiable information.

Subject to the Terms and Conditions of Use, the Sites may contain links to and from the websites of our providers and other third parties. Guiajando is not responsible for the content to which these connections lead. You should check the Privacy Policy of such sites before providing any personal information.


Subject to your explicit and positive consent, Guiajando may collect relevant information to improve the services provided. For this purpose, we may use your relevant information, subject to your explicit and positive consent, only to:

i) Process transactions or other services, directly or using our Providers, that you expressly requested;

ii) Offer you relevant information suitable for you and your interests iii) Promote a marketing activity, exclusively concerning our websites;

iv) Any relevant purpose for which you have given your express consent.

Personal data is stored on our servers for as long as it is needed or for the legal retention period, after which it will be deleted.

The owner has, at all times, the right to access their personal data, as well as to rectify, delete, request limitation of processing, oppose processing and request portability, as well as withdraw this consent. The enumerated rights can be exercised by letter to the address of Guiajando or through e-mail [email protected]

In the event that the owner chooses to request the deletion of their personal data or withdraw their consent, Guiajando will stop providing the services for which said consent is necessary.

In case of non-compliance with the terms listed above or with any legal provision, the owner has the right to file a claim with the control authority.


Guiajando will never sell your personal data or make it accessible to third parties, subject to the following terms.

Guiajando will not disclose any personally identifiable and/or institutional information about you to third parties. This does not include our group of companies. Such information may only be disclosed if you give your express consent or where it is an essential part of providing a service and we have your consent to do so – for example, allowing you to pay via PayPal and verifying your identity. .

In order to comply with any legal or judicial obligation, Guiajando may have to disclose or share your personal data. The same may apply in relation to compliance with our Terms and Conditions of Use, to protect Guiajando or our users. This provision includes the exchange of information for the purposes of fraud protection and credit risk reduction.


Subject to your explicit and positive consent, Guiajando may use cookies. If you do not consent to the use of cookies, or revoke your consent, some services may not be available.

Cookies are text files with small amounts of information that allow Guiajando to personalize and improve your experience on the websites. Although it provides information about your IP address, your browser and operating system, and the websites through which you accessed Guiajando, cookies do not provide any personally identifiable information.

Guiajando uses third-party cookies, including Google and Facebook, to serve ads on its website based on user visits. Through this service, the automatic collection, treatment and analysis of data on the behavior of the users of our sites can be carried out, based on the IP, which is anonymized. This data may include the site of origin, the pages visited, the frequency and duration of viewing these pages. The purpose of processing this data is the optimization of our sites and analysis for online marketing purposes.

In the course of this technical procedure, third parties may acquire knowledge of personal information, such as the IP address of the data subject. The owner may not consent, or revoke their consent for the use of cookies.

Guiajando uses the following cookies:

  • Google Adsense – to improve advertising presents to users;
  • Google Analytics – to determine your online performance;
  • Google DoubleClick – to measure the effectiveness of your online campaigns;
  • Facebook Pixel – to improve advertising presents to users.

Guiajando is not responsible for the actions of third parties, including our suppliers. Some of the cookies used on the websites are from third parties, namely Google Analytics. Guiajando is not responsible for these cookies.

For more information about cookies, visit http://www.youronlinechoices.com/es/


If you are a registered user of Guiajando, from time to time we may inform you about our latest services, news and special offers. Once you opt-in to receive communications from Guiajando, you may opt out of receiving such communications.

If you register for this purpose, Guiajando will send you the newsletter as requested. In your profile on the Site, you can opt out of receiving such communications.


Guiajando does everything possible to protect your data. The information collected by Guiajando may be, in special circumstances and in accordance with EU law, transferred to and stored outside the European Union. It can also be processed by staff working for Guiajando and operating outside the European Union.


For all legal matters, Guiajando, Lda. is the data controller of the personal and institutional data collected on the websites.

You have the right to access the information Guiajando maintains about you and your membership. The right of access can be exercised in accordance with applicable law. Access may be subject to a fee, in connection with the administrative costs of providing you with the aforementioned information.

You can contact Guiajando at [email protected].